The Promotion of Access to Information Act 2 of 2000 intends:
- to give effect to the constitutional right of access to any information held by the State and any information that is held by another person and that is required for the exercise or protection of any rights; and
- to provide for matters connected therewith.
Download our Promotion of Access to Information Manual 2023
Garfin Financial Consulting (Pty) Ltd. T/A Garfn Private Wealth FSP 30778
TCF POLICY
Our Treating Customers Fairly policy is centred around the guidelines provided by the Financial Sector Conduct Authority to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly.
COMPLAINTS PROCEDURE
Should you wish to pursue a complaint against a key individual or representative of Garfin Financial Consulting (Pty) Ltd t/a Garfin Private Wealth, you should address the complaint in writing to us at info@garach.co.za.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 663 274 . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
Garfin Insurance Brokers CC Wealth FSP 13312
TCF POLICY
Our Treating Customers Fairly policy is centred around the guidelines provided by the Financial Sector Conduct Authority to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSCA seriously, in particular, the requirement to treat customers fairly.
COMPLAINTS PROCEDURE
Should you wish to pursue a complaint against a key individual or representative of Garfin Insurance Brokers CC, you should address the complaint in writing to us at info@garach.co.za.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 663 274 . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.